Privacy Policy

CUSTOMER INFORMATION ART. 13 AND 14 EU REGULATION 2016/679

Below we provide you with the information regarding the processing of your personal data that will be carried out by RIVE DEL SALENTO, we also want to inform you that the processing of your personal data is based on prior consent to the processing expressed explicitly or with positive behaviors (opt-in), as provided for by the legislative provisions of EU Reg. 2016/679. RIVE DEL SALENTO is a trademark of IMMOBILIARE SDM.

Data controller: is IMMOBILIARE SDM - Via Della Libertà, 47 - 73100 Lecce (LE), IT VAT number: 04506500752 – Italy, contact details: Tel: + 39 0832 523201, email: This email address is being protected from spambots. You need JavaScript enabled to view it..

Types of data Processed: the types of data we process concern your identifiers (name, surname, residence, number of children, telephone and electronic contact details, place and date of birth, nationality, data relating to the identification document). We may also process some categories of special data concerning you (e.g. data relating to your health, etc.), provided voluntarily, if your requests involve the processing of these personal data. We may process personal data concerning you that are provided to us by our partners (e.g. payment cards) by social media services etc. If you have any doubts, you can contact IMMOBILIARE SDM.

Legal basis: The legal basis is indicated in art. 6 paragraph 1) lett. b) “the processing is necessary for the performance of a contract to which the data subject is party or for the performance of pre-contractual measures adopted at the request of the data subject”

Purpose of the Processing: The processing that is carried out with the collection, recording, storage, consultation, communication, transfer, has as its purpose the performance of hotel tourism activities, the fulfillment of contractual and legal obligations, including:

1. The management of relationships with the customer (management of reservations, issuing invoices, estimates), to perform contractual and pre-contractual obligations, contact requests, requests for assistance;
2. Issuing estimates also through the Whatsapp system;
3. The sending (with your consent) of promotional offers, rate updates, greetings by ordinary mail, email, text message, social media, telephone contact;
4. The performance (with your consent) of hotel services, including communication with messages and phone calls addressed to you;
5. The processing, (with written consent), of the so-called data, particulars voluntarily transmitted by you, to guarantee a higher level of hospitality at the hotel facilities;
6. To send you (with your consent), our newsletters or other communications, via email, text message, social media, telephone contact;
7. Furthermore, your Data is processed to fulfill the obligation set forth in the "Consolidated Law on Public Security Laws" (Article 109 R.D. 18.6.1931 n. 773) which requires communicating to the Police Headquarters, for public security purposes, the personal details of residents according to the methods established by the Ministry of the Interior. The data acquired for this purpose will not be stored at the accommodation facility, unless the resident provides specific authorization;
8. Your data could be used to ascertain any liability in the event of hypothetical computer crimes against the IT structure (legitimate interests of the owner);
9. Your data is profiled, according to the methods provided for by the GDPR 2016/679 regulation, with registration and authentication, sending promotional information relating to our services, payment management, address management and sending messages, emails, text messages, social communications, remarketing and behavioral targeting, statistics, advertising, hosting and backend infrastructure, saving and managing backups and viewing content from external platforms.

Processing methods: IMMOBILIARE SDM processes your personal data lawfully and correctly, using manual and IT tools and with the necessary organizational methods.

Your data will be processed with the utmost confidentiality for the purposes indicated, by authorized personnel trained for processing operations. We may use your email address, your telephone numbers to communicate information relating to the services requested by you.

Provision and possible Refusal and Place of Processing: The provision of personal data is voluntary, in case of refusal, the contract will not be executed and you will waive the provision of the services requested by you.

Your Data is processed at the offices of IMMOBILIARE SDM and at the offices of the partners.

Communication of data: Your personal data may be communicated to tour operators, if applicable, they may be communicated to insurance companies, suppliers of electronic communication services, internet service providers, professional, financial and administrative companies and firms, companies in the ICT hardware and software sector, companies that offer services in the tourism sector and to the company's collaborators as subjects authorized to process data.

The updated and complete list of Managers is available at IMMOBILIARE SDM at the references indicated.

Dissemination of data and transfer of data outside the EU: Your personal data is processed mainly in the European context, or in countries that guarantee levels of adequacy provided for by articles 45 et seq. of GDPR 2016/679. Your personal data will not be disseminated.

Data retention periods: Your personal data will be retained only for the time necessary to complete the practice, in compliance with the principle of minimization. In any case, your personal data will be retained for the time necessary to perform the services provided for in the contract, except in the case where a longer period is required.

Exercise of rights: We remind you that pursuant to Article 15 of EU Regulation 679/2016, you have the right to obtain information on the data concerning you, you have the right to object to the processing, request the transfer to another owner, to request your data in a structured format readable by a commonly used device, you can lodge a complaint with the competent personal data protection supervisory authority or take legal action.

To exercise the rights referred to in art. 15 of EU Regulation 679/2016, you can contact the Data Controller by writing to: IMMOBILIARE SDM - Via Della Libertà, 47 - 73100 Lecce (LE), IT VAT number: 04506500752 – Italy, contact details: Tel: + 39 0832 523201, email: This email address is being protected from spambots. You need JavaScript enabled to view it..